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Frequently Asked Questions
We understand how important your data is. We sign NDAs to ensure that your database is secure, and also have systems in place to limit visibility. Our value comes from data analysis, for which we need a certain level of access. We can share additional information over our demo call.
We follow dynamic scripts and campaigns based on lead hotness, source, stage, and several such factors. Accordingly, we run campaigns across different timelines and channels depending on this information.
It totally depends on your internal conversion rates. Our pricing plans are designed to let you break even at lower conversion rates. Ideally, you should be converting 3-4 times higher than what you convert raw leads from the top of the funnel and it’s because these are highly qualified leads. While we try and ensure we send you the best quality leads and also track for compliance, if your team doesn’t follow up with the hot lead properly, there’s very little that we can do about that.
- Our pricing is designed to give you a high ROI
- We provide ROI dashboards which help you see the movement of leads sent by Squad across stages and track the efforts made by your agents on those leads.
Ideally, yes. However, our strength is internet leads from Portals, Facebook, PPC, and your website, and even leads reactivated from remarketing.
All outreach details including call recordings, notes, and follow-ups are stored inside your CRM for your reviews.
If you feel we’ve incorrectly qualified a lead, we’ll take it back, and you don’t pay for it.
We don’t call each lead. Our algorithms prioritize leads and also suggest smart, dynamic cadences that include calls, texts, and emails.
Only trained, US-based ISAs make the calls.
We primarily need access to your CRM including APIs, an Account for us to track leads, etc. Unlike other ISA services that deploy brute force techniques, our value comes from analyzing data, so we need a certain level of access for it.
We can go-live in 2-3 days if we get all the information from you. Since we’re calling your old leads and need to ensure we correctly understand your CRM and business rules.